Learn more about our returns policy on our Returns & Refunds page. We will then do everything we can to track down your order.Īt Bluebella, we're not 100% happy unless you are, which is why we offer a simple returns policy.
If your delivery is more than 4 working days overdue, please contact us. WHAT IF YOUR ORDER DOESN'T ARRIVE WHEN YOU EXPECT? Most couriers have a delivery window of 8AM to 8PM and will provide a delivery time estimate but please refer to your tracking for more information.
You will then be able to contact the courier directly via the details provided on their tracking page in order to rearrange delivery for a time more convenient for you or to arrange a collection (if available). If you are out when the parcel arrives, a delivery attempt will be registered on your tracking (provided in your Shipping Confirmation Email). WHAT IF YOU ARE OUT WHEN YOUR ORDER ARRIVES? The tracking link in your confirmation email allows you to monitor the status of your order from dispatch to delivery. The checkout will always clearly explain which options are available to you.Īll available items are in stock for same day despatch. When you check out, you will be able to choose which delivery service you would like.
BELLA ISADORA CODE
You can easily track your order on the relevant courier website with the information tracking code we automatically send to you on your order confirmation. We deliver worldwide from and currently offer an International Delivery Service, which includes:Īustria, Belgium, Brazil, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Falkland Islands, Finland, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Latvia, Liechtenstein, Luxembourg, Macedonia, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Africa, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey and the United Kingdom.įor deliveries to France, Germany, the rest of the EU or Australia, please visit the dedicated websites:įor maximum peace of mind, all orders are sent with tracking straight to your door. If you would like to order Bluebella products to be delivered elsewhere in the world, please use our other websites. Our US website (delivers exclusively to the US. Gift wrapped items will be packaged in a luxury branded gift box, and delivered in a white outer carton. Larger orders will arrive in an unbranded brown mailer box. Your order will be delivered in a stylish black mailer bag with the Bluebella logo. Please contact your local customs office for further information. Payment of any such import duties and taxes is the customer’s responsibility.
Please note that we have no control over these charges and cannot predict their amount. If you order products from our site your order may be subject to import duties and taxes, which are applied when the delivery reaches its destination outside of the UK. Please contact our customer care team for more information on this. Please note delivery estimates are subject to your location and couriers might extend the delivery window if your location is classified as "remote". If you want to order from Bluebella to be shipped outside the US then please visit our international site at where you can find the details on other delivery options. Bluebella currently uses USPS, OCS Worldwide and DHL services to ship to the US, with standard and express shipping options available. Black Friday weekend, Christmas and Valentine's Day) deliveries may take longer than expected. However please note that during peak demand time (e.g. We do everything we can to make sure your order is delivered on time and in full.
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